How much notice is required for deli delivery?
We specialize in fast efficient delivery. Areas we service can expect lunch in just 45 minutes, for most single deli orders, box lunch and platter items. We realize you do not always get advance notice for those “surprise meetings” and lunch gatherings. Regardless, if it is just a few co-workers getting together for lunch or the entire office, we aim to accommodate, and fast!
How much
notice is required for catering?
We specialize in being able to accommodate! 24 hours’ notice is required for all hot entrees and hors d'oeuvres. As a courtesy for those of you who remember to order ahead of time, a staff member will always call to confirm your order the day prior to your delivery. Any changes to your order may be made at this time. We think about your functions so you don’t have to.
How long will it take to get a quote prepared?
Once you call us, we can easily have a quote back to you by the next business day. Remember, this is our business and we provide the best possible service we can.
How
much food will I need?
For appetizers preceding a full meal, you should have at least four different types of appetizers and six to eight pieces (total) per person, plus "filler" items like fruit, cheese and/or crudités. For example, say you have 20 guests. In that case, you'd need at least 120 total appetizer pieces.
For appetizers without a meal, you should have at least six different types of appetizers. You should also have 12 to 15 pieces (total) per person, plus "filler" items like fruit, cheese and/or crudités. For example, if you have 20 guests, you need at least 240 total appetizer pieces. This estimate is for a three-hour party. Longer parties require more appetizers.
Our catering sales reps will be happy to help you with your planning.
How
are rental items handled?
We have formed a special relationship with a couple of rental companies that provide us with high quality rentals. The fees are calculated and charged based on your rental needs.
What
if I need to cancel my event?
If you need to cancel an order once it is placed, we ask that you notify us no later than 12 noon the day prior to your event. For special events (events requiring servers or attendants) 72 business hours notice is required prior to the event for any cancellation for a full refund. Under 72 business hours, a 25% refund of the deposit will be given. Events cancelled 24 business hours or less will be subject to 100% of payment estimated charges.
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What
areas do you deliver to and what is the associated charge?
We will deliver your order for 12.5% of the total food cost, with a maximum charge of $30.00 (local Tidewater area). Breakfast orders have a $5.00 minimum delivery charge. All orders delivered before 7:00 am are subject to a $10.00 minimum delivery charge. There is a $10.00 minimum delivery charge for evenings from 6-8 pm and weekends.
Do
you deliver to areas other than Norfolk and Virginia Beach?
Yes, the below minimum/maximum charges are associated with deliveries out of our local area: Hampton: $25.00, Western Branch: $25.00, Suffolk: $30.00, and Newport News: $30.00. We also go to Williamsburg, Petersburg, Eastern Shore and Elizabeth City to name a few (please call for pricing). Always remember there is no place too far for the Gourmet Gang to deliver.
What
is the typical length of a Party?
Each party of course is unique, however we usually recommend planning for 3 – 4 hours.
What is the Charge for a server and how many will I need?
In order to enjoy your party, we highly recommend using our specially trained servers and bartenders. Most parties are quoted with one server for every 100 people for breakfast events and one server for every 50 people for evening events. There is a minimum of 4 hours per server/bartender. The banquet captain at $22 per hour, bartender/beverage server $17.50 per hour, all additional servers at $15 per hour. Gratuity is optional, but always appreciated!
What
do the servers wear?
Depending on your party theme, the servers will be in either black and white formal attire or uniform oxford shirts or black polo shirts.
How
should I plan for table design and Floral arrangements?
Depending on the event, we will let you know what we feel is necessary. We strongly recommend allowing us to quote floral arrangements from Helga Macko Floral Design. Small arrangements are $54.99 and are appropriate for dessert table, coffee tables and the bar. Medium arrangements are $79.99 and are recommended for single buffet table. Large arrangements are $99.99 and are typical for large buffet display.
Do
you require a deposit?
For special events (events that require servers or attendants) we require a 25% deposit with the signed Catering Agreement. On the day of your event, any remaining balances are due to your Event Captain.
What forms of payment are acceptable?
Cash, Check, Credit Cards |
